BERJANGusa Inc. Customer Privacy Policy

BERJANGusa Inc. Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by BERJANGusa Inc. anytime you interact with BERJANGusa Inc., such as when you visit our website, when you purchase BERJANGusa Inc. products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at BERJANGusa Inc., and we go to great lengths to protect it.

Why we collect personal information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

If you do not want BERJANGusa Inc. to keep you up to date with BERJANGusa Inc. news, software updates and the latest information on products and services click www.berjangusa.com/contact/myinfo and update your personal contact information and preferences.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better products. For example:

  • We may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product.
  • When you interact with BERJANGusa Inc. we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the BERJANGusa Inc. products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.
  • We also collect information for market research purposes — such as your occupation and where you use your computer — to gain a better understanding of our customers and thus provide more valuable service.
  • We collect information regarding customer activities on our websites, BERJANGusa.com This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
  • We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve BERJANGusa Inc. products.

 

Publicly displayed information is public

If you use a bulletin board or chat room on an BERJANGusa website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. BERJANGusa Inc. is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, BERJANGusa Inc. will collect that information from your interaction and the information will become publicly available.

When we disclose your information

BERJANGusa Inc. takes your privacy very seriously. BERJANGusa Inc. does not sell or rent your contact information to other marketers.

Within the BERJANGusa Inc. Group

There are also times when it may be advantageous for BERJANGusa Inc. to make certain personal information about you available to companies that BERJANGusa Inc. has a strategic relationship with or that perform work for BERJANGusa Inc. to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with BERJANGusa Inc. policies, except if we inform you otherwise at the time of collection. For example, when you purchase and activate your iPhone, you authorize BERJANGusa Inc. and its carrier to exchange the information that you provide during the activation process to carry out service. If you are approved for service, your account will be governed by BERJANGusa Inc. and its carrier’s respective privacy policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the BERJANGusa Inc. website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

How we protect your personal information

BERJANGusa Inc. takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers.

Integrity of your personal information

BERJANGusa inc. has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at www.berjangusa.com/contact/myinfo. And you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.

Cookies and other technologies

As is standard practice on many corporate websites, BERJANGusa Inc. website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services.. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. BERJANGusa Inc. will not use the information collected to market directly to that person.

In some of our email messages we use a “click-through URL” linked to content on the BERJANGusa website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

Our companywide commitment to your privacy

As we said, BERJANGusa Inc. takes protecting your privacy very seriously. To make sure your personal information is secure

Privacy questions

If you have questions or concerns about BERJANGusa Inc. Customer Privacy Policy or data processing, contact us.

Country or Region:         Contact Information:

United States                    info@berjangusa.com